Dedication to customers with providing promptness, reliability and kindness
We believe it is our fundamental duty to help our customers generate more profit by providing the best refrigeration machinery and field services through our worldwide service network.
SERVICE & SUPPORT
App for Smart Phone
Service App is available for Android and iOS devices (smart phone/tablet).
Download App Ver.3.1.0
Apr. 2018 24/7 Service Support
24 hours / 7 days Service & Support (24/7 Service Support) has been now available.
Call the 24/7 Service & Support whenever you need our advice or support.
TEL: (+61) 3-9448-9680
10 Mar. 2023Download
DCCS 9.34 (Release 23-03-03.1) released
24 Feb. 2023Technical Video
MV22-020 DCVT released
24 Feb. 2023Service Bulletin
SB-22-020 About new model of ZESTIA
SB-22-020j About new model of ZESTIA
SB-22-019 "H010" "H011" Out-range alarm
SB-22-019j "H010" "H011" Out-range alarm
SB-22-018 Emergency repair in case of EIS failure in loaded condition
SB-22-017 Criteria of air temperature sensors are changed
SB-22-017j Criteria of air temperature sensors are changed
21 Feb. 2023Download
DCCS 9.33 (Release 23-01-31.1) released
20 Jan. 2023Download
DCCS 9.32 (Release 22-12-28.1) released
Nov. 2022 DIL Head Office moved to brand-new Building
Refrigeration division was moved from the old head office to new head office in brand-new building on 14 Nov. 2022, and business has started there on the day.
< New address >
Osaka Umeda Twin Towers South, 1-13-1, Umeda, Kita-ku, Osaka,
Jan. 2022 New Parts Center started in Europe
IRS Internation B.V. started spare parts business from Jan. 2022 in Europe.
Oct. 2018 Daikin Active CA available for your service
Expand your choice of business with Daikin Active CA
Unlike passive systems that rely on the cargo's respiration, Daikin Active CA injects N2 rich gas into the container, which "Actively" reduces the O2 concentration and manages the CO2 to its optimum level of the container atmosphere.
Aug. 2018 Open New Parts Center in Cape Town, South Africa
Cape Town parts center started its operation under management of IRSI Dubai.
For contact detail, access to
Contact / Satellite Parts Centers / IRS International Pty.Ltd.(Contact to Order)
Sep. 2016 Open New Spare Parts Center in Dubai
Dubai SPC (IRSI-Dubai) will open on Sep.5, 2016 to cover Middle East & part of Africa. It will bring huge benefits to all Shipping Co./ Local Dealers/ Other Customers in this area.
Feb. 2015 New Parts Center established in Miami
From February 2015, Daikin has a new parts center at the Rava Group Container Services premises in Miami, USA.
Now customers can expect faster delivery of parts in east coast region, where demand for parts is highest.
For more details, access to
Contact / Satellite Parts Centers / RAVA Group Container Services, Inc.
Feb. 2015 Daikin CA (Controlled Atmosphere) System launched
A fast-working, economical and highly reliable unit that creates a controlled atmosphere inside refrigerated containers transporting perishable goods.
For more details, refer to ℃ Newsletter Spring 2015.